Terms of Service
Last Updated: November 12, 2026
These Terms of Service (“Terms”) govern your access to and use of the website operated by North Star Mental Health Counseling Services (“North Star Counseling Services”, “North Star Counseling,” “we,” “us,” or “our”) at https://northstarcounselingli.com/, http://northstarlongisland.com/, and http://emdrlongisland.com/ (the “Website”).
By accessing or using this Website, you acknowledge that you have read and agree to these Terms. If you do not agree with these Terms, please do not use the Website.
1. About North Star Counseling Services
North Star Counseling Services is a psychotherapy and mental health counseling practice based in Commack, New York. The practice provides information about counseling and related professional services.
Information about currently available services can be found on our Website.
2. Website Information Is for General Educational Purposes
The information provided on this Website is intended for general informational and educational purposes.
Website content is not intended to replace an individualized psychological evaluation, diagnosis, treatment recommendation, psychotherapy, or other professional medical advice.
Mental health concerns and treatment needs vary from person to person. Decisions about mental health treatment should be made through an appropriate clinical relationship with a qualified healthcare professional who can consider the individual’s circumstances.
Do not disregard or delay seeking professional medical advice because of information you have read on this Website.
3. No Therapist-Patient Relationship Created by Website Use
Accessing, browsing, or using this Website does not by itself establish a therapist-patient, physician-patient, or other clinical relationship with North Star Counseling Services.
Submitting a general website inquiry, sending an email, requesting information, or contacting the practice does not by itself establish a treatment relationship.
A clinical relationship is established only when appropriate professional and administrative requirements have been completed and the practice has agreed to provide care.
4. Website Is Not for Emergencies
This Website, its contact forms, and general electronic communications should not be used for medical or psychiatric emergencies.
If you or someone else may be in immediate danger or experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency department.
If you are experiencing a mental health, suicide, or substance-use crisis in the United States, you can call or text 988 to reach the 988 Suicide & Crisis Lifeline.
Do not rely on this Website, email, or a general website inquiry for urgent or emergency assistance.
5. Services and Eligibility
The Website may describe psychotherapy, mental health counseling, parent coaching, teletherapy, second opinions, supervision, and other counseling or educational services.
Descriptions on the Website are provided for general informational purposes and do not guarantee that a particular service, treatment, clinician, appointment, or treatment approach will be appropriate or available for every person.
Clinical recommendations and treatment options depend on the individual and an appropriate professional assessment.
Availability may also depend on factors including location, clinical appropriateness, professional licensing requirements, scheduling, and practice policies.
6. Telehealth Therapy/Teletherapy
North Star Counseling Services primarily serves patients throughout New York using secure telehealth therapy/teletherapy when appropriate.
Teletherapy may not be appropriate for every person or every clinical situation. Eligibility and appropriateness are determined individually.
Information provided on this Website about teletherapy is educational and should not be interpreted as a guarantee that teletherapy will be available or clinically appropriate in a particular situation.
7. Accuracy of Website Information
We aim to provide accurate, useful, and current information. Psychology, mental health, healthcare regulations, clinical recommendations, technology, and practice operations can change over time.
We do not guarantee that every piece of Website content will always be complete, current, or free from error.
We may modify, update, correct, remove, or discontinue Website content at any time without prior notice.
8. General Website Communications
You may be able to contact North Star Counseling through forms, email addresses, telephone numbers, or other communication methods provided on the Website.
Unless a communication method is specifically identified as appropriate for secure clinical communication, please do not use general Website forms or ordinary email to send highly sensitive medical information, emergency information, or information requiring immediate clinical attention.
Submission of an inquiry does not guarantee acceptance as a patient, an appointment, or a particular response time.
9. Privacy
Your use of this Website is also subject to our Privacy Policy, which explains how information associated with Website use may be collected, used, and managed.
Information created or received in connection with healthcare services may be subject to additional privacy practices and legal requirements. Where applicable, those practices may be described separately in the practice’s patient privacy materials or Notice of Privacy Practices.
10. Intellectual Property
Unless otherwise stated, the Website and its original content, including text, graphics, branding, design elements, educational materials, and other original materials, are owned by or licensed to North Star Counseling Services and are protected by applicable intellectual-property laws.
You may access Website content for lawful personal and informational purposes.
You may not reproduce, republish, distribute, sell, modify, exploit, or create unauthorized derivative works from protected Website content except as permitted by law or with prior written permission from North Star Counseling Services.
11. Acceptable Use
You agree not to use the Website in a way that:
-
violates applicable law;
-
interferes with the Website’s operation or security;
-
attempts to gain unauthorized access to systems, accounts, servers, or data;
-
introduces malware, malicious code, or other harmful technology;
-
impersonates another person or misrepresents your identity;
-
collects information from the Website through unlawful or abusive means; or
-
otherwise uses the Website in a manner that could harm North Star Counseling Services, Website visitors, patients, clinicians, or third parties.
Legitimate search-engine crawling, indexing, and other automated access permitted by applicable law, our robots.txt directives, or our express authorization are not intended to be prohibited by this section.
12. Third-Party Websites and Resources
The Website may contain links to third-party websites, organizations, research, educational resources, or services.
Links are provided for convenience or informational purposes. A link does not necessarily constitute an endorsement, sponsorship, or guarantee of the third party, its content, products, services, privacy practices, or policies.
Third-party websites operate under their own terms and privacy policies. North Star Counseling Services is not responsible for the content or practices of third-party websites.
13. No Guarantee of Results
Psychotherapy is individualized, and responses to treatment vary.
Nothing on this Website constitutes a promise, warranty, or guarantee regarding diagnosis, treatment response, symptom improvement, clinical outcome, or other result.
Treatment recommendations depend on the individual’s circumstances and appropriate clinical assessment.
14. Website Availability
We make reasonable efforts to maintain the Website but do not guarantee uninterrupted, continuous, secure, or error-free access.
The Website may occasionally be unavailable because of maintenance, technical problems, security measures, third-party services, circumstances beyond our control, or other reasons.
15. Disclaimer of Warranties
To the extent permitted by applicable law, this Website and its general informational content are provided on an “as is” and “as available” basis.
North Star Counseling Services makes no warranties regarding the uninterrupted availability, completeness, accuracy, reliability, or suitability of the Website for a particular purpose except where such warranties cannot lawfully be excluded.
Nothing in these Terms is intended to waive rights or obligations that cannot legally be waived.
16. Limitation of Liability
To the extent permitted by applicable law, North Star Counseling Services and its representatives will not be liable for damages arising solely from reliance on general educational Website content or from the inability to access or use the Website.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
17. Changes to These Terms
We may revise these Terms periodically to reflect changes to the Website, practice operations, technology, or applicable requirements.
When material revisions are made, the “Last Updated” date at the top of this page may be changed accordingly.
Your continued use of the Website after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.
18. Governing Law
These Terms are governed by applicable laws of the State of New York and the United States, without limiting any rights or protections that apply under other applicable law.
Any jurisdiction or venue provision should be interpreted subject to applicable law.
19. Contact North Star Counseling Services
Questions about these Terms may be directed to:
North Star Mental Health Counseling Services
368 Veterans Memorial Hwy Ste 3
Commack, NY 11725
United States
Website: https://northstarcounselingli.com/
Email: supervisor@northstarlongisland.com
Phone: (631) 533-0315