Website Privacy Policy

Last Updated: November 13, 2026

1. Introduction

This Privacy Policy describes how North Star Mental Health Counseling Services (“North Star Counseling Services”, “North Star Counseling,” “we,” “us,” or “our”) collects, uses, and discloses information when you visit our website at https://northstarcounselingli.com/; https://northstarlongisland.com/; https://emdrlongisland.com/ (the “Website”). This Privacy Policy applies only to information collected through the Website and not to protected health information (PHI) collected during the course of treatment, which is governed by our separate HIPAA Notice of Privacy Practices.

2. Information We Collect

We may collect the following types of information when you use our Website:

  • Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to include in contact forms or inquiries.

  • Automatically Collected Information: We and our third-party service providers may automatically collect certain information about your device and how you interact with our Website. This information may include your IP address, browser type, operating system, the pages you view, the links you click, and the dates and times of your visits.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To respond to your inquiries and provide you with requested information.

  • To improve the content, functionality, and user experience of our Website.

  • To analyze trends and usage patterns on our Website.

  • To provide relevant advertising and marketing communications, subject to your consent where required by law.

  • To comply with legal obligations and enforce our Terms of Service.

4. Third-Party Tracking and Analytics (Cookies)

Our Website uses cookies and similar tracking technologies to collect information about your browsing activities. We use these technologies for analytics and marketing purposes.

Specifically, we use services provided by Google LLC, including:

  • Google Analytics: To help us understand how visitors interact with our Website, which pages are most popular, and how users navigate the site. This helps us improve our online presence.

  • Google Ads: To deliver targeted advertisements about our services to users who have previously visited our Website or shown interest in similar topics.

  • Google Tag Manager: To manage and deploy the tracking tags used on our Website.

These third-party services may collect your IP address, pages visited, and other browsing data. This information is transmitted to and stored by these third parties.

5. Your Choices and Cookie Consent

We respect your privacy preferences regarding tracking technologies. When you first visit our Website, you will be presented with a cookie consent banner that allows you to manage your preferences.

  • Active Blocking: We employ a Consent Management Platform (CMP) that actively blocks non-essential cookies (such as those used by Google Analytics and Google Ads) from loading until you explicitly click “Accept” or otherwise provide consent.

  • Managing Preferences: You can choose to accept or decline non-essential cookies. If you decline, these tracking scripts will remain blocked during your visit. You can also update your cookie preferences at any time by accessing the cookie settings panel on our Website.

  • Browser Settings: You can also configure your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Website may not function properly if cookies are disabled.

6. HIPAA Notice of Privacy Practices

Information that constitutes Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA) is handled in accordance with our Notice of Privacy Practices, which is provided to patients upon intake. The Notice of Privacy Practices outlines your rights regarding your PHI and how we may use and disclose it for treatment, payment, and healthcare operations. This Website Privacy Policy is separate from and does not override our HIPAA Notice of Privacy Practices.

7. Data Security

We implement reasonable security measures designed to protect the information we collect through the Website from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 through the Website. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this policy will indicate when the latest revisions were made. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

North Star Mental Health Counseling Services

368 Veterans Memorial Hwy Ste 3

Commack, NY 11725

Phone: (631) 533-0315

Email: supervisor@northstarlongisland.com